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This Privacy Policy applies to the collection, use and disclosure by Rolf C. Hagen Inc. (“we”) of personal information regarding the clients and consumers of our products and services (“you”).

Disclosure of Personal Information

We do not sell, trade or otherwise transfer your personal information to third parties and will only share your information under the following circumstances.

We may disclose your personal information to any of the companies and business units that form part of the Hagen group of companies in order to serve you better and to provide you with information about our group’s products and services.

We may also disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to Rolf C. Hagen Inc.’s legal counsel.

Collecting your Personal Information

By submitting personal information to Rolf C. Hagen Inc., you agree that we may collect, use and disclose such personal information in accordance with this privacy policy, the privacy preferences you have made known to us and as permitted or required by law.

The types of personal information that we may collect from you include: your name, address, telephone number, e-mail address, your language preferences for services, information about your pets and images as per particular contests. In addition, from time to time, we may ask you to provide us with more detailed information regarding your interests, product usage, etc. in order to get a better sense of who our customers are and what issues, products or services may be of interest to them.

Rolf C. Hagen Inc. will limit the collection of personal information, both the amount and the type of information, to that which is necessary for the purposes identified by us. In addition, we will collect your personal information by fair and lawful means, and not by misleading or deceiving you about the purpose for which information is being collected.

Using your Personal Information

We want you to be able to maintain control over how we use your personal information. You may have the right to “opt out” of some or all of the identified purposes, uses and disclosures.

From time to time we may send you further information about Rolf C. Hagen Inc., its offers or other products produced under its name. We may use your personal information to understand your needs and preferences, including to contact and communicate with you and to conduct surveys, research and evaluations, or for any other purpose we may indicate to you from time to time.

Rolf C. Hagen Inc. will not use or disclose personal information for purposes other than the identified purposes for which it was collected, except with your consent or as required or permitted by law. We will retain your personal information only as long as necessary to fulfill the identified purposes.
If you send us an e-mail message, we may retain that message and your e-mail address, as well as any response we send you.

Security of Information

Your personal information is stored in secured locations and on servers controlled by Rolf C. Hagen Inc., located either at our offices or at the offices of our service providers. We make every reasonable effort to protect against the loss, misuse, and alteration of personal information under our control. We operate secure data networks protected by industry standard firewall and password protection systems. Only authorized employees and suppliers have access to your personal information. Our security policies are periodically reviewed and enhanced as necessary.


Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. If you prefer, you can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

We use cookies to help us understand and save your preferences for future visits, and to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


For your convenience, Rolf C. Hagen Inc.’s websites sometimes contain hyperlinks to websites managed by third parties. By activating these hyperlinks, you will leave Rolf C. Hagen Inc.’s websites for those of the third parties, which may have different privacy policies and practices from Rolf C. Hagen Inc.; we cannot be held liable for the use of such third party websites.

Changes to Privacy Policy

Rolf C. Hagen Inc. reserves the right to modify or supplement this Privacy Policy at any time. If we make a change to this Privacy Policy, we will post such change on our website. However, Rolf C. Hagen Inc. will obtain the necessary consents required under applicable Privacy Laws if it seeks to collect, use or disclose an individual’s personal information for purposes other than those to which consent is obtained unless otherwise required or permitted by law.